During this service my vehicle was tended to promptly. The technician recommended that the engine air filter and the cabin air filter be changed. I was asked if I approved that suggestion. I also requested that the hand brake be set up a bit. The technician set up the drum brakes which served to improve the hand brake operation. This was done at no extra charge. I appreciated that. Before releasing the car back to me, they gave my car a complimentary wash Much appreciated! Overall my service experience was excellent.
Ben offered great service, got me the car I wanted for the price I wanted to pay. They worked to my timeline and provided all information that I needed.
Excellent service! They also washed the car!! (other dealers often did not do this for us) they were fast, polite and professional. who could ask for anything more!
Ryley and Jamie are awesome to deal with start to finish . The vehicle colour, model and options I wanted was not ready - rather then try and sell me in a vehicle I wasn't 100% on - the red deer Toyota team found the truck I wanted. While waiting for the time it took to arrive they gave me a demo to use. Will definitely deal with this red deer toyota group going forward .
Dropped my RAV 4 off at 7:30 and Berry the shuttle driver was there to take me to work right then. Got the call my vehicle was ready approx 3 hours later and the shuttle was there within 20 minutes which is pretty good seeing I work at the opposit end of the city. The girl at the counter went over everything on my work order in great detail.
Rating was based on friendly service, thoroughness and timely service. The impression left by the mechanics was that they performed beyond their means. One example of the performed duth by the mechanics was that the vehicle was washed without my say so. That was CUSTOMER SERVICE without a doubt. Thank you so very much and I will be back, Ron G.
Excellent service at Red Deer Toyota. My vehicle was ready in time promised. Service department staff were professional and courteous. I would recommend Red Deer Toyota to friends and family who are looking for vehicles or service.
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